Frequently Asked Questions

Do I get paid to be involved?

Yes! All eligible participants who complete surveys, join group interviews like focus groups or contribute to advisory groups get paid for their time. Payment is offered as e-gift cards, most commonly Woolworth vouchers.

Why do you need my mobile phone number?

We use your mobile phone number to verify that you're a real human. Unfortunately there are a lot of bots and AI scammers that try and take advantage of websites like this. We may also use your phone to contact you if there are payment or participation problems.

Is the information I provide in surveys and interviews anonymous?

Yes! Your contact information and the information you provide in surveys is kept seperate. When you participate in group interviews or consult as part of an advisory group, there may be times when the information you provide won't be anonymous but we will discuss this with you directly.